MetricStream is a developer of enterprise-wide GRC and operational risk management solutions for global corporations in financial services and other industry sectors. Headquartered in Palo Alto, California and founded in 1999, MetricStream has 12 offices and over 1500 employees spread across four continents. MetricStream was a Category Leader for the Chartis Operational Risk Management Systems for Financial Services and Enterprise GRC Solutions reports. Category leaders are considered to be risk technology vendors that have the necessary depth and breadth of functionality, technology, and content, combined with the organizational characteristics to capture significant market share by volume and value.
The MetricStream risk management solution gathers data and processes information into a reusable library of risks and their corresponding controls and assessments, including KRIs, loss events and near-misses, and issues and remediation plans. The solution provides the users the capability to define advanced operational risk models using statistical functions and analytics, enabling the access of strategic objectives and performance metrics using risk intelligence. These solutions leverage the MetricStream enterprise GRC platform which provides integration with audit, compliance, vendor governance, IT GRC, among others. The solution also integrates with multiple systems within the IT infrastructure in financial institutions such as G/L, CRM, Core Banking, ERM, HRMS etc.
MetricStream has established GRC Communities, including Special Interest Groups, Customer Roundtables, and GRC Summits. This includes the Zaplet ecosystem of partners creating thirdparty GRC applications and digitally distributing them to customers. MetricStream has created GRCIntelligence.com, which provides curated information to subscribers on topics including regulatory compliance, vendor due diligence, IT GRC, social GRC, and audit and risk management frameworks, for industries such as financial services, CPG, hi-tech, manufacturing and healthcare.
“Recently MetricStream has focused on differentiators in the Cloud, Mobile and Platform-asa- Service areas: a majority of MetricStream’s new customer base are leveraging cloud based deployments for faster time-to-value at lower total cost of ownership. MetricStream’s mobility solutions are providing users with a pervasive GRC experience with multiple modes of access from mobiles and tablets, including an Offline Briefcase to access information in the absence of network connectivity. MetricStream’s cloud based Platform-as-a-service solution Zaplet is being leveraged by a number of partners and customers to develop, deploy and manage their own content-rich apps which can help satisfy any niche or industry specific requirement.”