An engine for growth: ServiceNow’s model for operational resilience
For financial institutions, the first step in creating resilient business operations is the collection of data – the fuel that propels their continuity plans.
The quality of the data being collected is critical: poor-quality data can make or break a risk management strategy from the off. Moreover, the universe of collectible data (especially in large, complex institutions) can be overwhelming, and the right collection strategy might be unclear at first.
