A New Era for Risk – the Move Toward ‘Customer Risk Experience’
Our research into the risk function of the future has identified a strong and accelerated drive to consider risk management as one of the key enablers of a great customer experience. We have termed this evolution ‘customer risk experience (CRX)’. This report offers examples of different ways to architect a solution to enable CRX, based on interviews with CROs from banks and other financial organizations.
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Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
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