Vendor Spotlight: Smarsh - Communications Surveillance Solutions, 2024
Regulatory pressure remains a dominant force, with the rate of fines for failures in communications oversight remaining high. This continues to drive demand from both financial institutions and non-financial/financialized corporates, as well as expanded support within financial services. Specifically, the more lightly regulated firms – including those on the buy-side – have begun to invest in more comprehensive communications monitoring capabilities.
Chartis’ assessment of Smarsh as a Category Leader in its RiskTech Quadrant reflects the vendor’s ability to manage a broad spectrum of communication formats with its current offerings, as well as its overarching strategic focus on digital communication capture.
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