This report provides Chartis’ latest view of the vendor landscape for communications surveillance solutions. It updates and expands on the research in Chartis’ report Communications Monitoring Solutions, 2022: Market and Vendor Landscape, published in June 2022.
This analysis highlights how the mix of vendor approaches has widened, with more use of sophisticated behavioral monitoring and generative AI tools, and identifies the vendor types that are succeeding in the market.
An analysis of demand-side trends, dynamics and implications can be found in the Chartis report Communications Surveillance Solutions, 2024: Market Update.