This report updates our previous research into the communications surveillance market landscape, and provides an overview of our latest findings. An analysis of the vendor landscape, including our latest RiskTech Quadrant®, can be found in the Chartis report Communications Surveillance Solutions, 2024: Vendor Landscape.
Regulatory pressure continues to drive demand for solutions among financial institutions and corporates, while data residency requirements and data privacy regulations are significant influencing factors. And as different data environments for communications are included within the surveillance process, demand for infrastructure has grown, as firms prioritize data quality, scalability and performance.